Who we are
MBB Athletics Training System is part of MBB Group and is operated by PT. Mitra Atletis Bersama. This notice explains how we handle personal information in the MBB Athletics Training System app for athletes, coaches and teams. Contact jerry@mbbathletics.com about privacy or account-deletion requests.
Information from Google sign-in
When you choose Google sign-in, we request access to your email address and basic profile. Google provides information such as your account identifier, name, email address and profile picture, when available. We use this information to identify you, create or connect your MBB Athletics Training System account and maintain your sign-in session. Your name may become your MBB Athletics Training System display name. Google handles your Google password; MBB Athletics Training System does not receive it.
Authentication also creates account and session information, including verification status, sign-in records and session credentials. Our Google sign-in requests do not include access to your Gmail messages, Google Drive files or Google Calendar.
Information used in the app
You, your coach or authorized team staff may provide profile details, team memberships, roster information, coaching goals and applications, availability, booking requests, training plans, session records, attendance and progress measurements. Features you use may also involve coaching messages, uploaded photos or videos, contract documents and payment or refund records.
We use this information to provide the relevant coaching and team features, manage account access, communicate about the service, support users, maintain operational records and protect the app. Administrators may enter invitation, roster and business information on behalf of the people or organizations they are authorized to represent.
Individual coaching applications ask about your sport, competitive level, results, training, goals, the kind of program you want, and your background: the area you live in and postal code, your occupation or studies, college, where you work out and your gym, where you compete, how you heard about MBB Athletics Training System and, if you choose to share it, your Instagram username. MBB Athletics Training System uses these answers to decide whether we are the right fit, plan sessions and locations, and recommend a program and package that suits you. They are seen only by MBB Athletics Training System’s authorized staff, who may discuss them with the coach considering your application.
Location at in-person sessions
When you check in to an in-person session, the app asks your phone for its location. It is recorded when you check in and every 5 minutes while the check-in screen stays open, until the session ends. We use it only to confirm that you and your coach were at the session together. The app does not record your location at any other time and cannot do so while it is closed.
You and your coach see only whether you checked in together. MBB Athletics Training System’s authorized admins can see the exact points to review a session. Exact points are deleted after 12 months; the record that the session took place is kept. Scanning a check-in code uses your camera only on that screen; images are not saved or sent.
Online sessions, video calls and recordings
Online sessions take place in a video call inside the app, provided by Daily (Daily.co, Inc.) on servers in Singapore. Only the coach and the athletes of that session can join. Daily processes the audio and video to run the call; the call itself is not stored unless it is recorded. We record who joined, when and for how long, to confirm the session took place. For team sessions, the corporate client’s PIC sees these times.
A session is recorded only if the coach asks and every athlete of the session agrees before the call, and anyone in the call can stop the recording. Recordings are stored by Daily and can be watched only by the athletes in that session, their coach and MBB Athletics Training System’s authorized admins, never a team’s PIC. Every viewing is logged. Recordings are deleted automatically 30 days after the session.
Who can access information
Access depends on your account role, team membership and coaching relationship. Coaches and authorized team staff can access information permitted for their work. Platform administrators have access to account, operational and business information needed to administer MBB Athletics Training System. The Owner reporting dashboard does not include private message bodies or clinical notes.
Information you enter in a shared team or coaching workspace may be visible to the authorized people in that workspace. Only add another person’s information when you are authorized to do so.
Services that help us operate MBB Athletics Training System
We use Supabase for authentication, database records and uploaded-file storage, Vercel to host and deliver the app, and Resend to send coach-invitation emails. These providers process information involved in those services. Resend receives the recipient’s email address and invitation content. Google provides Google sign-in and processes that interaction under its own privacy terms. Daily provides video calls for online sessions and stores recordings people agreed to, processing names, call times and the audio and video of the call.
How long information is kept
We retain personal information while your account is active or as needed to provide the service. After an account closes or a record is no longer needed for that purpose, retention is limited to information reasonably necessary for legal obligations, financial records, security, resolving disputes or documenting requests and actions. The appropriate period depends on the type of information and why it is needed.
A deletion request is reviewed in light of these needs and records shared with a team or coaching relationship. Account closure does not necessarily remove every related financial, audit or shared-workspace record. We will explain any information that needs to be retained when handling your request.
Your information and account requests
Email jerry@mbbathletics.com to request access to, correction of or deletion of your personal information, or to request deletion of your MBB Athletics Training System account. Include the email address associated with your account and describe your request. Do not send passwords or sign-in codes. We may need to verify your identity and clarify the records involved before taking action. Requests are handled manually.
You can remove MBB Athletics Training System’s Google connection in your Google Account settings. Revoking Google access does not delete your MBB Athletics Training System account or information already stored in MBB Athletics Training System. Contact us separately if you also want your MBB Athletics Training System account or records deleted.
Updates to this notice
We may update this notice as the service or our data practices change. The current notice will be available on this page. Contact jerry@mbbathletics.com if you have a question about how it applies to your information.